Read Our Yelp Testimonials
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I brought my car in for a synthetic oil change (only $39.95 and it includes a full inspection... Honda wanted $59.95. I hadn't been diligent about replacing filters and I... read more knew it was also about time for some fluids. I had a ballpark estimate from the dealership and so I had a sense of how much it would cost. They sent me the details of the report that objectively explains why they chose the things they chose to recommend that I service or replace. I agreed with every one of their choices. They didn't add anything extra on and that was really important.
We Fix It Auto Repair is terrific. They paid for a Lyft for me to get a pedicure (and a lunch... when I chose We-Fix-It to do all work). They communicated the updates and I was even able to take advantage of a 10% discount because it was my first appointment. Overall, I'm very happy and absolutely recommend them.Stephanie B.
5/14/2022We've gotten a couple postcard coupons, in the last few months and called to double check the rate and asked about tire rotation cost. The gentleman was friendly, helpful and... read more professional all at once. So, I made an appt. for the next morning and everything went as planned! Once I got there, he said it'd be about an hour. Yay! He was right! Clean lobby and the people were people -people, you know, the genuine caring kind.
I found the prices good and reasonable. Unlike other many places there was no (hinted at) pressure to change the filters. I knew it'd be brought up since my filters are 3 yrs old, and the way it was mentioned made me decide to get them changed. Yay! Good for me! Another thing, it's been a very long time since seeing a waiting area with magazines that included non-car/truck/racing themes. I enjoyed reading "Real Simple" and "Phoenix Magazine" while appreciating the free coffee. Some of the things I've mentioned may not pertain to everyone, but the whole experience created a knowing that I'd be back, for sure! Thank you Thomas and Shelley for being outstanding representatives for We Fix It!Shari G.
5/10/2022Amazing customer service by the manager and office staff to go along with amazing service on your vehicle! I brought my vehicle in for a big service on my rotors... read more and the manager matched the price from a different shop that I went to and his mechanics did a great job!! Then the manager checked back with me a few days later to make sure that I was satisfied with the service. I have never experienced that at a mechanic shop. I would advise to come give this place a try and you will most likely keep coming back. I actually came back for a special promotion they had on an oil change. $19.99 for full synthetic! These guys are great!! 5 stars FOR SURE!!
Luis V.
2/25/2022I have been coming to We-Fix-It for about 2.5 years now! I was referred by a friend in the area and could not be happier with the consistent service the... read more We-Fix-It team provides.
I am always able to give them a call and bring my car in the same day and usually am able to pick up the same day as well! Depending on the repairs that are needed. They also have great promos and coupons that really come in handy as we all know car repairs can add up.
Every employee has excellent customer service skills and are able to explain clearly what is going on with my car and what repairs are needed ASAP, what will be needed in the future and what is in good shape. I recommend these guys to everyone and will continue bringing my car to them! Highly recommend!Lauren P.
12/03/2021I could not be happier with my experience at this shop. I had a few random lights in my car that went out pretty close to each other. The owner... read more responded to my text right away and got me set up with an appointment. When I arrived at the shop I was immediately greeted and was taken care of right away. They not only changed all the lights in my car- they also ran diagnostics to make sure nothing else was going on (and there wasn't, thank goodness). I'm impressed there but they went even above and beyond and washed/vacuumed my car. All of this was done is less than an hour with the best service- they next day I was even followed up with to make sure everything was going well. I will only take my car to this shop to get anything done and I would recommend them to anyone who will listen! THANK YOU!
Michelle J.
10/31/2021I was able to book an oil change appointment for the same day, the employees were all very kind and helpful, the shop is cute and clean! I recommend this... read more shop for all your auto needs.
Amanda S.
10/29/2021The communication from the owner Andreas is fantastic. I dropped my daughters Mustang off for some extensive suspension repairs. They completed all the repairs in a timely manner and also... read more provided a loaner for her. They did a thorough check of the vehicle and Andreas also let me know of some other items they found that should be taken care of. I truly appreciate the level of professionalism and care provided. Her vehicle was also returned clean. I've never had better service from an auto repair shop and will definitely continue to be a customer.
Cheryl K.
7/07/2021Very friendly establishment, which is important to me. Clean, well-designed, and well-presented. They were willing to take a look at my vehicle when other shops were apprehensive to touch it.... read more I'll definitely be back should I ever need further help.
Cole S.
5/22/2021To begin this review, I want to share that after my Inspection, I had over $5,000 of fixes on my car. Typically one in my situation would be stressed with... read more such a high ticket, but Andreas literally was the most amazing person to work with. He took care of covering partial costs with my warranty, set me up with amazing finance options, all the while communicating clearly and giving me options on what could be done now and what could wait. the techs did a great job and the vehicle runs amazing. I cannot give high enough praise to the entire we fix it team from front office staff, to technicians, to the owner himself. I would HIGHLY recommend this shop if you are anywhere in the Phoenix area. Very well worth it. They will do you right!
Aaron B.
3/05/2021 -
I have been a customer of theirs for over 4 years and I love the service they have a great time frame and always give me a response to what... read more the next repair or the next service is going to be after I drop the car off. I will continue to be a customer was theirs because of the good customer service
Jason strayhandJason S.
1/18/2021This is an unfortunate review. I have spent thousands with this company over the years in complete trust with two of our family cars with faith they are a family... read more owned, honest business.
Bad Decision.
These involved two distinct incidents involving our truck and our car that I received second and third opinions on that ended up being small fixes. I have lost my faith in the integrity of this company when these large costly fixes were diagnosed third and second times for free, then they were remedied and I am now driving both cars without the initial issues after 6 months.
I waited to write this review because there was a chance I could be wrong and that wefixit was being honest the whole time. That's not at all the case
First incident
AC was loud, cold air spotty. wefixit: 'Full AC compressor replacement' They charged us to remove freon, and put it back in. Said this was normal. Paid for the services, left without it being fixed. 2nd and finally 3rd opinion. Compressor just need to be tightened for the noise and refilled with freon. This is the on the second summer, no noise, cold air, no issues. Savings: $800+ from We-Fix-its initial quote
Why did we get charged for freon they removed and refilled when we brought it to the next mechanic, it wasn't at full capacity? That's theft.
Second incident. Replace a starter relay on our truck that would have been over $500+ with labor. I asked to look at the vehicle, to see why it would not start every once in awhile, saying tires are my main concern and stressed the 'getting an opinion.'
Cost me $250 for them to tell me they need to replace a starter relay. I had to buy tires instead and cannot afford the rest. Got tires. Went to emissions. Just needed to replace the gas cap. Almost a year later, no issues. Starts just fine. Second and 3rd opinions just to check if they are being honest? Starter relay is fine, it had to do with a free gas cap.
This makes me wonder if past repairs were warranted? How much money did this business take from my family?
Message me if you want more info. I have all the records.Jay A.
7/18/2019BUYER BEWARE!!! Brought my car in for the $30 A/C check-up coupon. They ended up charging $212 to "remove" freon from my car. Immediately after pick up, the car got... read more super loud. Just brought it back and Joe told me they had to add freon (direct contradiction). They took no responsibility for the noise, but DID suggest that I replace the following: 2 A/C fans ($1,400), adjust alignment, replace cabin air filter, A/C evaporator cleaning, engine oil restoration/conditioner, transmission fluid exchange, tire rotation, pressure wash and also told me.... that (even though I just did all of those things with the manufacturer 5 months ago at its 30K service) that the manufacturer only serves itself and does not represent the truth. Basically I paid $212 to lose service of my car for 2 days and not only was the A/C not fixed, but I now have a whole new set of loud issues to deal with. I took it to the manufacturer and I would never trust these people ever again, because my car is now inoperable and they tried to gauge me for a laundry list of problems I did not ask them to look into.
Kim B.
7/17/2019They were only supposed to fix a window and end up making the car worse. Now the actual dealership says they have to go back in and do another alignment.... read more They upsold for work that could've waited and replaced the work that needed to be done...of course just to make a profit. Oh and then the car goes in smoke once it leaves this We-Break-It repair place. But that was due to driver error according to them. This place needs to be shut down.
Hodari B.
5/29/2019One of the worst experiences at a mechanics in my life. They lied about several leaks on my car and tried to charge me an extra 500 dollars for a... read more hose that wasn't even damaged. They also lied to me when I asked to see my car, they said it was on the lift already. I looked outside and they were just putting it up. Shady all around and when my friend asked for an estimate the receptionist said they wouldn't serve him because he was being rude. I am truly disgusted by the whole experience and beg anyone looking for a good repair shop to avoid this place at all costs, they will take advantage of you.
Juli T.
5/07/2019The best car repair shop in Scottsdale by far. My ac failed so I took it to this shop. I have a newborn so the friendly and understanding mechanics provided... read more me with the bright& beautiful loaner dodge that's very comfortable (ac works well;). I was impressed with the cleanliness and the professionalism I was treated with. Not to mention the Greek honey and tea/ coffee I make myself when I'm there. European style shop:).
Princess V.
4/23/2019We did it team does it right: iMPRESSIVE Repairs on our cars and all our friends cars/ wonderful customer service/ super clean office with kind and professional employees. We referred... read more friends/ neighbors: 5 cars to them in the last few months and they fixed all of them at way better prices than dealerships or lower quotes then the other service providers. Everyone was really impressed (Monika: blue infinity/ Satya: silver Nissan /Anumit: green Pontiac/ Mark: black sedan/ Karina: green van). I wish everyone used yelp to give you the review you deserve: 5 stars worth all the way. Lifesavers
Ela R.
4/23/2019Never had such a good experience with a mechanic before. They got me on Uber so I didn't have to wait there for the time my car needed to be... read more there. They also have an amazing rewards program. I would return again and again.
Meaghan N.
9/18/2018We-Fix-It fixes everything. I typically don't write reviews unless I am passionate about the service but wow! This company is amazing. Got me in and out on an oil and... read more filter change in 25 minutes and hooked me up on some wipers. Addis is the man! Really helped me out and looking forward to working with them again!
Blake K.
9/17/2018 -
People don't get suckered in to the reviews here. This place is awful and over priced. Most of the five star reviews are left by the owner's friends. There are... read more much better/cheaper shops in the valley that this one.
*Warning* Watch out for the sweet talking, they'll get you!!!!Carl W.
8/10/2018Their service is unmatched. From the time I walked in the door, their customer service was the best I've experienced with an auto repair shop. From the Uber rides, complimentary... read more loaners, thoroughness of the diagnosis with explanations and pictures, to the follow-up communication days later to make sure the car was working, I have only good things to say about this place. They did present options for work beyond what I asked for but they were not pushy and they made it clear what was critical and what was not. I would recommend them to anyone.
Anecia M.
6/11/2018They were only supposed to fix a window and end up making the car worse. Now the actual dealership says they have to go back in and do another alignment.... read more They upsold for work that could've waited and replaced the work that needed to be done...of course just to make a profit. Oh and then the car goes in smoke once it leaves this We-Break-It repair place. But that was due to driver error according to them. This place needs to be shut down.
Hodari B.
5/29/2019One of the worst experiences at a mechanics in my life. They lied about several leaks on my car and tried to charge me an extra 500 dollars for a... read more hose that wasn't even damaged. They also lied to me when I asked to see my car, they said it was on the lift already. I looked outside and they were just putting it up. Shady all around and when my friend asked for an estimate the receptionist said they wouldn't serve him because he was being rude. I am truly disgusted by the whole experience and beg anyone looking for a good repair shop to avoid this place at all costs, they will take advantage of you.
Juli T.
5/07/2019The best car repair shop in Scottsdale by far. My ac failed so I took it to this shop. I have a newborn so the friendly and understanding mechanics provided... read more me with the bright& beautiful loaner dodge that's very comfortable (ac works well;). I was impressed with the cleanliness and the professionalism I was treated with. Not to mention the Greek honey and tea/ coffee I make myself when I'm there. European style shop:).
Princess V.
4/23/2019We did it team does it right: iMPRESSIVE Repairs on our cars and all our friends cars/ wonderful customer service/ super clean office with kind and professional employees. We referred... read more friends/ neighbors: 5 cars to them in the last few months and they fixed all of them at way better prices than dealerships or lower quotes then the other service providers. Everyone was really impressed (Monika: blue infinity/ Satya: silver Nissan /Anumit: green Pontiac/ Mark: black sedan/ Karina: green van). I wish everyone used yelp to give you the review you deserve: 5 stars worth all the way. Lifesavers
Ela R.
4/23/2019Never had such a good experience with a mechanic before. They got me on Uber so I didn't have to wait there for the time my car needed to be... read more there. They also have an amazing rewards program. I would return again and again.
Meaghan N.
9/18/2018We-Fix-It fixes everything. I typically don't write reviews unless I am passionate about the service but wow! This company is amazing. Got me in and out on an oil and... read more filter change in 25 minutes and hooked me up on some wipers. Addis is the man! Really helped me out and looking forward to working with them again!
Blake K.
9/17/2018